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E-PORTAL: "Error in service HomepageT, CREF with URL can not be found: http://company.com/psp/site/EMPLOYEE/EMPL/?tab=EP_AR_MGR_DASHBOARD_TAB" When Accessing a Tile in a Remote System from iHub (Doc ID 2733544.1)

Last updated on DECEMBER 02, 2020

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

User gets the following error when clicking on the Receivables tile from iHub. This works fine when accessing the tile in the Financials system:

"(1) Error in service HomepageT, CREF with URL can not be found: https://company.com/psp/site/EMPLOYEE/EMPL/?tab=EP_AR_MGR_DASHBOARD_TAB"

The issue can be reproduced at will with the following steps:
1. Log into iHub
2. Click on the "Receivables" tile for Financials
3. Observe the error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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