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GPABS: Absences With Error Workflow Status Cannot Be Cancelled In Self Service (Doc ID 2733793.1)

Last updated on DECEMBER 07, 2020

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


Absences with Error Workflow Status cannot be cancelled in Self Service

If an absence was submitted to workflow and could not find an approver and is in a status = Error then it cannot be cancelled in self-service. The page is display only, and cannot select the cancel reason.


The issue can be reproduced at will with the following steps:
1. Login as employee and navigate to Employee Self Service > Time (Tile) > Cancel Absences
2. Change the date of filter to go back to 2016.
3. Select one of the absences with Error - when the page opens unable to select cancel reason and cancel the absence (page is display only)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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