My Oracle Support Banner

Return to Search Button Error 'You must select an institution (14300,30)' on Person Profile Page (Doc ID 2734466.1)

Last updated on DECEMBER 22, 2020

Applies to:

PeopleSoft Enterprise CS Contributor Relations - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On the Contributor Relations > Constituent Information > People > Person Profile page (AV_PRSN_PROFILE) , when clicking the Return to search option to select a new EMPLID, the following error occurs:

This issue only happens when there is a single entry in the ps_institution table. The expectation is that the user's default institution should be carried when clicking the return to search option.

In at least one case, the issue was seen specifically after upgrading Tools, however it's not clear if the issue is Tools related since the problem is unique to the one page. 

The issue can be reproduced at will with the following steps:

  1. In the Campus Solutions institution table, set up only one academic institution.
  2. Navigate to Contributor Relations – Constituent Information – People – Person Profile. 
  3. Open the page for any id. 
  4. Click Return to Search. 





Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.