Receiver Interface Push Process (PO_RECVPUSH) Abends at Step PO_RECVPUSH.RVAA0050.Step02 With ORA-01476: Divisor Is Equal To Zero Error for Items Ordered Through Fluid Eprocurement Requisitions (Doc ID 2735246.1)

Last updated on JUNE 07, 2021

Applies to:

Symptoms

Error with Receiver Interface Push process (PO_RECVPUSH) when receiving an item that was ordered for a non-default UOM using fluid eProcurement requisition.

Setup required:

1. Setup an item with say for an example Item Standard UOM as 'EA'
2. Under Main Menu > Items > Define Item and Attributes > Purchasing attributes - Item Supplier tab - Item Supplier UOM is set with default UOM 'BOX' and non-default UOM is defined for this supplier as 'EA'.
3. Make sure this above Supplier has sales/use tax applicability set to Sales tax under Main Menu > Suppliers > Supplier Information > Add/Update> Supplier > Location tab> Sales/Use tax link

Steps to reproduce the issue:

1. Place an order in Fluid eProcurement Requisition for an item ID. Change the UOM to a non-default UOM
2. Run PO Auto Source process (PO_AUTOSRC) to create the Purchase Order (PO)
3. Dispatch the PO
4. Create Reciept and save it with Interface Receipt checkbox checked which initiates the PO_RECVPUSH process.
5. PO_RECVPUSH goes to No Success with ORA-01476: divisor is equal to zero error.

Error:

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.