My Oracle Support Banner

EPY: Navigating to Paygroup Page Gives Error - "PT_ERCSUBPAGE_STUB not found" (Doc ID 2735336.1)

Last updated on DECEMBER 23, 2020

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.
People Tools Version 8.53
Tax Update 20-D / PI36

Symptoms

User getting error on PT_ERCSUBPAGE_STUB subpage while opening Paygroup component in Peopletools 8.53 version.

The issue can be reproduced using the following steps:

  1. Navigation: Setup HCM > Product Related > Payroll for North America > Payroll Processing Controls > Pay Group Table
  2. Open a sample pay group
  3. The error below shows up:
    PT_ERCSUBPAGE_STUB not found (14,8)
    The specified page does not exist in the database

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.