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EPY: PAYGL02 Error - Deductions On Paycheck Does Not Match Employee Deductions (Doc ID 2736014.1)

Last updated on DECEMBER 10, 2020

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

PAYGL02 Error - Deductions on Paycheck does not match Employee Deductions

We are currently processing the on cycle payroll with pay end date 11/30/2020 and receive the below error for an employee in the PAYGL02 process.

The employee with the error received 2 checks on an off cycle payroll under separate pay groups ( AX0 ,OLA) with pay end date 11/29/20. Employee was due a refund of garnishment and the checks refunded the total amount we put but PAYGL02 is stating the extract does not match. The off cycle checks only included garnishment refunds for the employee, no other earnings/deduction were included as a part of the off cycle pay check. Off cycle payroll was processed confirmed, distributed and posted to GL on 11/08/2020.


ERROR-Deductions on Paycheck does not match Employee Deductions for PAYCHECK_NBR


The issue can be reproduced with the following steps:
1. Process 3 refund of the garnishment processing on an off-cycle using the same Garn ID for the same employee to different addl nbrs
2. Run the payroll calculation and confirm
3. Run PAYGL02



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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