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Error When Updating Address or Other Personal Data: 'First operand of . is NULL, so cannot access member ciLogCollection. (180,236)' (Doc ID 2738117.1)

Last updated on DECEMBER 18, 2020

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When trying to update a student's personal data, the following error occurs:

In one case, the error was first seen when attempting to add a new mailing address for the student, but then it was realized none of the student's personal data could be changed without seeing this error. 

The error may likely occur only with a single student (or small number). 

Cause

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In this Document
Symptoms
Cause
Solution
References


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