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Unable To Enroll In Payment Plan From Self Service Student Center Page (Doc ID 2738148.1)

Last updated on DECEMBER 17, 2020

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


A student has signed into their self service account. Clicking on the Enroll in Payment Plan tab of the self service pages, an error occurs.

You are not eligible to enroll in any payment plans

The issue can be reproduced at will with the following steps:
1. Sign in to a student's self service account;
2. Click on the Account Services, Enroll in Payment Plan tab.




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