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When a User Initiates A Supplier Change and Changes the Address, the Approver is Unable to Review the Change on the Review Page in the Approval. Also, if the Approver clicks on the Comments, it results in an SQL error. (Doc ID 2738928.1)

Last updated on DECEMBER 22, 2020

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When a user Initiates Supplier Change and changes the address, the approver is unable to review the change on the Review Page in the approval. Nothing is shown. Also, if the approver clicks on the Comments icon on that page, it results in an SQL error.

The issue can be reproduced at will with the following steps:
1. Navigate to Initiate Supplier Change Page
2. Click Create new Request
3. Change the Address
4. Review the Change
6. Submit Changes
7. Login as VP2
8. Navigate to Approvals
9. Select Supplier Change Request
10. Select the change
11. Click on Change Details
12. Nothing shows to be viewed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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