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E-UPG: The DBTSFIX SQR Failed During a PeopleTools Upgrade With "(SQR 5528) ORACLE OCIServerAttach error 12557 in cursor 0: ORA-12557: TNS:protocol adapter not loadable (SQR 4701) Cannot logon to the database. SQR for PeopleSoft: Program Aborting. " (Doc ID 2738989.1)

Last updated on DECEMBER 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

On : 8.58 version, Change Assistant

The SR DBTSFIX program failed during the PeopleTools upgrade with the following failure:

(SQR 5528) ORACLE OCIServerAttach error 12557 in cursor 0: ORA-12557: TNS:protocol adapter not loadable (SQR 4701) Cannot logon to the database. SQR for PeopleSoft: Program Aborting.

The issue can be reproduced at will with the following steps:
1. Prepare the environment for the upgrade
2. Run the step for dbtxfix

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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