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EAR 9.2 Payment Worksheet – Overpayment Write Off Tolerances and Overpayment Write Off Approvals Not Working When Set to 0 at User Preference Level (Doc ID 2739320.1)

Last updated on DECEMBER 24, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


If a User has an Over payment Write-Off Tolerance of 0.00 they will still be able to write-off payments using the WAO Entry Type on a Payment Worksheet.

However, if a User has an Overpayment Write-Off Tolerance of 0.01 they will NOT be able to write-off payments using the WAO Entry Type on a Payment Worksheet.


The issue can be reproduced at will with the following steps:
1. Set Write off Percent Over and Overpayment Write-off to 0 at user preferences-->receivables Data Entry 2
2. Create a payment for $50 and write off with WAO entry type on Payment worksheet
3. No error message



Cause

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In this Document
Symptoms
Cause
Solution
References


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