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Change Made to Effective Date in Benefits Open Enrollment Does Not Get Saved Properly (Doc ID 2740072.1)

Last updated on DECEMBER 25, 2020

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Changes made to the effective date on the Benefits Open Enrollment page are not getting saved properly. Change in the Benefits Open Enrollment effective date should be saved in the Activity Guide composer.

The issue can be reproduced at will with the following steps:
1. Customer created Open Enrollment activity guide via Activity Guide Composer . Original date is 18th Nov 2020
2. Change to 30th Nov 2020 on the Activity Guide composer and Save
3. Access the template again
4. Date not saved

Cause

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In this Document
Symptoms
Cause
Solution
References


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