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PO Close Short Process Doesn’t Update the PO Lines to Cancelled When that PO is Tied to a Cancelled Receipt (Doc ID 2741433.1)

Last updated on JUNE 21, 2021

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

PO close short process doesn't update the PO lines to cancelled when that PO is tied to a cancelled receipt

  1. Create a new PO with one line and two schedules.(Navigation: Purchasing > Add/Update POs)
  2. Dispatch the PO:
  3. Create a new receipt for that PO and receive the entire PO(Navigation: Purchasing > Receipts >Add/Update Receipts)
  4. Now cancel the receipt and mark the PO line to close short.
  5. Run the close short process.(Navigation: Purchasing > Receipts > Close Short)
  6. Review the PO, Notice that it is not affected
  7. Run the PO change process, PO is available and can be selected, Run the process.(Navigation: Purchasing > Purchase Orders > Manage Change orders > Process Change Orders)
  8. Review the PO now.
  9. PO has been updated but the line still showing approved not cancelled, and the PO QTY is blank.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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