COBRA Administration Process Does Not Prepare All Coverage Code Options for an Employee Covering Only One Dependent
(Doc ID 2741513.1)
Last updated on JANUARY 19, 2021
Applies to:PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
When an employee who is currently covering only a child terminates and the COBRA Administration process runs, it does not prepare all the expected options for the user to choose when making an election.
The issue can be reproduced at will with the following steps:
1. Terminate employee with a plan option covering only a Child. Navigation: Benefits > Enroll in Benefits > Health Benefits.
2. Run the COBRA process to prepare the event elections. Navigation: Benefits > Administer COBRA Benefits > Manage Automated Participation > Qualify Event/Proc Enrollment.
3. Make an election for the COBRA participant. Navigation: Benefits > Administer COBRA Benefits > Manage Automated Participation > Participant Elections.
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