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Employee Self Service - Emergency Contact Adds, Updates And Deletes Give Message "Your changes were not saved to the database. Contact your administrator to process the changes." (Doc ID 2742232.1)

Last updated on FEBRUARY 24, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 When making changes to Emergency Contacts via Employee Self Service, the changes are not made and the message: "Your changes were not saved to the database. Contact your administrator to process the changes." is displayed.

Steps to reproduce:
1.  Navigate to Workforce Administration > Personal Information > Personal Relationships > Emergency Contact
2.  Make a change and Save.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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