While Registering Supplier Through Supplier Portal User is Getting Error for Bank ID number is required, Although Bank Information is not set up as Required (Doc ID 2742320.1)

Last updated on SEPTEMBER 07, 2021

Applies to:

Symptoms

While Registering Supplier through Supplier Portal user is getting Error for Bank ID number is required. Although Bank Information is not set up as Required, still Error message is coming.
Requirment is to display Bank Options but not make them required. We cannot hide the options.
System should behave as in Supplier (component) And believe Functionality to populate Bank DFI ID should work the similar way.

Error:-

Steps To replicate:-

1) Navigate:
 Set Up Financials/Supply Chain> Product Related> Procurement Options> Suppliers> Supplier Request Templates (SUPPLIER)
  - Attributes : Supplier Location Information
  Bank Account Options : Data Entry Option = Allow User Entry , Required = Not Enabled

2) Suppliers> Supplier Registration > Register Suppliers
  - Supplier Registration Wizard showing Step 5 of 7
  Only - Country= USA , Bank ID Qualifier= 001 is populated
  - Click Next
  
3) Error: Bank ID number is required. (9450,47)

4) Navigate: Suppliers > Supplier Information > Add/Update > Supplier
5) Add Supplier - provide details
  -Identifying Information, Address, Contact
  - Location, Click 'Payables' link: Expand Supplier Bank Account Options
  - Country= USA,
  Notice: Bank Id Qualifier is not auto populated

Changes

Cause

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