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ELM 9.2: In ELM Environment After WORKFORCE_SYNC Message from HCM Environment, the Employee's Person Attribute Recordecord Assigned the Incorrect LE ID for the Orgranization (Doc ID 2742819.1)

Last updated on JANUARY 15, 2021

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In ELM environment,  if process multiple transactions for Delete row, Postion change, and Department change for the same Employee in a WORKFORCE_SYNC message from HCM environment, , the Employee's Learner Person Attribute record assigned the incorrect LE ID for the Orgranization.
 
 
Steps to Replicate the Issue:

  1.  In HCM environment, log in as an Administrator
  2.  Using Correct History of Job Data, {search/select for terminated Employee}, Delete termed row for the employee.
  3.  Add the Position change row without Business Unit change.
  4.  Add a lateral transfer row with a new Business Unit.
  5.  {click} Save button, which triggers the WORKFORCE_SYNC message to ELM environment.
  6.  In ELM environment, log in as the Administrator and after WORKFORCE_SYNC message is in status Done, verifiy the data populated in ELM staging Job table (LM_STG_PRS_JOB)  with same EIP Control id's for all the transactions.
  7.  In ELM environment, run Process Load Asynchronous Data
  8.  From Enterprise Learning->User profiles->Internal Learners, notice from HR Job data, Learner's Learning Environment is the same as the previous row.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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