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When Setting Up a New Non-Person Profile Customer is Not Locating JobCode For Profile Identity (Doc ID 2742838.1)

Last updated on JANUARY 14, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

It was reported that after setting up a new Non-Person Profile the users are unable to locate the active JobCode to select for for Profile Identities using the search on the page. The JobCode is active and effective. Just not showing up for selection on the Non-Person Profile's Profile Identities section.


The issue can be reproduced at will with the following steps:
1. When in a Non-Person profile, Click on Add Profile Identiy
2. Try searching for the JobCode using the number
3. Note that the JobCode is not found in the search window

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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