My Oracle Support Banner

EBI 9.2: TAXGEOUPD Process Is Not Getting Correct Customer Geocode Because the Process Is Not Sending Street Address Which Is address1 in the Customer Record. (Doc ID 2743146.1)

Last updated on JANUARY 11, 2021

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
This behaviour was observed in Vertex O series.

Symptoms


TAXGEOUPD App Engine is not getting correct customer Geocode because the process is not sending street address which is address1 in the customer record.

User has configured Address Cleansing feature in Vertex and then ran TAXGEOUPD process for CUST_ADDRESS record with Auto Fill Address option so that user can get the accurate GEO_CODE as well as County gets updated through the process.
Online Geocode lookup is working correctly for the same address so TAXGEOUPD should work the same.

Replication Steps:
-----------------------
1. Make sure customer setup has address 1 filled.

2. Goto Setup Financials/Supply Chain > Common Definitions > Sales and Use Tax > Tax Provider Geo Code Update. Run TAXGEOUPD for CUST_ADDRESS record with Auto Fill Address option checked.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.