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Supplier Change Request Showing Phone Number Duplicates After Returning For More Information (Doc ID 2743465.1)

Last updated on JANUARY 12, 2021

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


When creating a new supplier change request for a supplier that has two phone filed number, then adding another field like "FAX" then submitting it for approval, if the approval pushed back the request then the supplier change request will have a duplicate FAX field.

The issue can be reproduced at will with the following steps:

  1. Choose a supplier that has two phone fields
  2. Create a Supplier change request for that supplier and add additional contact field like FAX
  3. Sign in as approver and request more information.
  4. Sign in as supplier and notice that the FAX field is now duplicated.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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