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Fluid Benefit Enrollment Error: SQL Error Occurred. Please consult system log for details. Process 0 ABENDED at Step BAS_CONFSTM.30UpdCst.Step0500 (SQL) -- RC = 8602 (Doc ID 2744216.1)

Last updated on JANUARY 15, 2021

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Fluid users receive an error in employee self-service when multiple users are submitting Benefit enrollments at the same time.

ERROR
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STEPS
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The issue can be reproduced when completed by more than 8 users with the following steps:

1. Log in to employee self-service > Benefit Details Tile > Benefit Enrollment and select Open Enrollment.
2. Select a Benefit Plan's Tile and make an enrollment change.
3. Click Submit Enrollment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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