ECM: When Multiple Transactions Are Unreconciled, Reversal Entries Are Generated Only For One External Transaction And Not For All (Doc ID 2744935.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

Selecting Multiple items to unreconciled in the Semi-manual Reconciliation page only creates 1 reversal accounting entries for the first item selected

STEPS
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The issue can be reproduced at will with the following steps:
Step1: Banking > Bank Accounts > External Accounts - TRBNK
Set up bank statement processing. Enable Statement Accounting. Add PS_BNK_STMT_SETUP (to process first) and PS_BNK_STMT_EXCEP (to process end) reconciliation rules
Step2: Banking > Administer Bank Statements > Bank Statement Accounting
Create mappings for MISC with 2 rows of value match
Step3: Banking > Bank Statements > Enter Bank Statements
Create Bank Statement with 2 rows for MISC activity type and matching addenda
Step4: Banking > Reconcile Statements > Process Bank Reconciliation
Run Recon -- BRCN_SAC
Step5: review bank statement to make sure it is reconciled
Step6: Cash Management > Treasury Accounting > Accounting Events
review Automated accounting events to make sure they are generated
Step 7: Cash Management > Treasury Accounting > Automated Accounting
run TR Accounting
Step8: Cash Management > Treasury Accounting > Accounting Entries
Review, Fix and post accounting entries
Step9: Cash Management > Treasury Accounting > View/Approve Entries
Approve Entries
Step10: General Ledger - Journals - Subsystem Journals - Generate Journals
Run Journal Gen with edit and post
Step11: General Ledger - Journals - Create/Update Journal Entries
verify the journals that are created
Step12: Banking > Reconcile Statements > Semi Manual Reconciliation
Semimanual Recon- unreconciled both items
Step13: Cash Management > Treasury Accounting > Accounting Entries
Only one reversal accounting entries are generated

Changes

Cause

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