EAR9.2: Dispute Reason Is Not Getting Saved for Items When Entered From Payment Worksheet
(Doc ID 2745022.1)
Last updated on JANUARY 20, 2021
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When an item is marked as in Dispute on a Payment Worksheet (tab 5), the dispute reason is not getting saved after posting the item.
The issue can be reproduced at will with the following steps:
1. Create a Deposit
2. Create a payment for the deposit
3. Build payment worksheet, create an OA item
4. Go to details 5 tab
5. Fill out the dispute details
6. Post the item
7.Check the Item details. All the dispute section are blank
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |