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E-MCF: After Implementing OAuth2, MCF Email Sample Pages Test Retrieves Incorrect Message Count (Doc ID 2745239.1)

Last updated on JANUARY 20, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

After setting up PeopleSoft to use OAuth2, testing via the MCF Email Sample Page Test retrieves an incorrect Messagecount result. The system is counting the messages from the user's personal mailbox. The customer expectation is that it should retrieve the correct Messagecount for the Microsoft user that authorized the application. 


The issue can be reproduced as follows:

1. Navigate to PeopleTools > MCF > Email > Sample Pages.
2. Select MessageCount from the drop-down list, and click the Fetch button.





Cause

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In this Document
Symptoms
Cause
Solution


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