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Duplicate Rows in Manage Requisition Approvals Page when Approver Performs a Pushback Action (Doc ID 2745600.1)

Last updated on JANUARY 22, 2021

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Duplicate Rows in Manage Requisition Approvals Page when Approver performs a Pushback Action.

Steps to reproduce the issue:

1) Logged in as the requester and created requisition and submit for approval.
2) Ran through the following approval process, which reflected the process on the original requisition:

 1.    Approver 1  Approved
 2.    Approver 2  Approved
 3.    Approver 3  Pushed back
 4.    Approver 2  Pushed back
 5.    Approver 1  Denied
 
3) Logged in as the requester again, added a line comment, and re-submitted the requisition.
4) Logged in as admin and restarted the requisition in the Monitor Approvals screen.
5) Ran through the following approval process, which reflected the process on the original requisition for the second submission:

 1.    Approver 1  Approved
 2.    Approver 2  Approved
 3.    Approver 3  Pushed back

6) At that point, went into the Manage Requisition Approvals for Approver 3 and  confirmed that the requisition is showing twice.

Attached document for screenshots of above replication steps.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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