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Performance Issue when Approve an Invoice Using Service Procurement SP_INVOICE Approval Worflow (Doc ID 2745730.1)

Last updated on JANUARY 25, 2021

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Getting performance issue when try to approve an invoice from Service Procurement SP_INVOICE approval worflow for Business Unit US001 in DEMO

ERROR

"Your PeopleSoft connection has expired."

Warning - Please review the approval process definition for Invoices (18059,2111)


The issue can be reproduced at will with the following steps:
1. Make sure the delivered SP_INVOICE workflow for US001 is activated;
2. Make sure the supplier exists as a service procurement supplier.
3. Create a service requisition
4. Approve and budget checked the service requisition.
5. Create the work order.
6. Approve the work order.
7. Create the purchase order (PO)
8. Approve and dispatch the PO.
9. Create the timesheet
10. Approve the timesheet
11. Create the Invoice
12. Try to approve the invoice and the session dies

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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