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E-PORTAL: Logging into Portal and Navigating to HCM Node Clicking Tile Results in Error 'Activity Guide Template Id is invalid. Please check the template id or contact your Portal Administrator' (Doc ID 2746752.1)

Last updated on JANUARY 27, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.58 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Activity Guide Error: "Activity Guide Template id is invalid. Please check the template id or contact your Portal Administrator"


The issue can be reproduced at will with the following steps:

1. Login to IH (Portal) and access HCM.

2. Click Delegations tile within HCM

3. Next click "Create Delegations"

4. Error occurs stating:

Activity Guide Template Id is invalid. Please check the template id or contact your Portal Administrator.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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