Australian Loan Processing Not Updating SCC_CHESSN_AUS.SCC_CHESSN Field When Newly Created CHESSNs Returned from TSCI.
(Doc ID 2746810.1)
Last updated on MARCH 17, 2021
Applies to:
PeopleSoft Enterprise CS Student Records - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When the user attempt to run Australian Loan Processing, Newly created CHESSNs returned from TSCI are currently not updating to SCC_CHESSN_AUS.SCC_CHESSN.
The issue can be reproduced at will with the following steps:
The CHESSN is required for the following:
• HELP reconciliation/determination processes – Student Financials>Tuition and Fees>Australian Loan Processing
Process HECS Reconcilliation
Process FEE HELP Determination
Process SA HELP Deferral
• For students to login to the MyHelpBalance portal at https://myhelpbalance.gov.au/
• Commonwealth Assistance Notice (CAN)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |