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"Your changes were not saved to the database. Contact your administrator for process for changes." error on Emergency Contacts page (Doc ID 2747206.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an employee tries to update an Emergency Contact from the Personal Details tile, following error occurs:

The issue can be reproduced at will with the following steps:
1. Log in as employee
2. Click on Personal Details tile.
3. Click on Emergency Contacts link.
4. Add/delete a contact and click on save button.

Cause

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In this Document
Symptoms
Cause
Solution
References


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