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EBI 9.2: India GST Does Not Get Calculated When the Customer Has a Bill to and a Ship-To Address Sequences Different Though Bug Fix 31054241 Is Applied (Doc ID 2748110.1)

Last updated on JANUARY 31, 2021

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

India GST does not get calculated when the customer has a bill to and a ship-to address sequences different though bug fix 31054241 is applied.

India GST should calculate the correct tax amount regardless of customer primary ship to or bill to.

Replication Steps:

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1: Create customer A which is the only bill to and sold to the customer with address sequence '1' as a primary bill to and sold to. Populate ship to customer as Customer B.
2: Create customer B which is the only ship to customer and address sequence '2' is the primary ship-to address.
3: Create amount based contract for customer A under India BU, populate ship to address under bill plan tax parameter page.
4: Under India GST setup, customer B will have GST setup (setup financials - common definition - India GST - customer site tax applicability).
5: Run CA_BI_INTFC to bring data in Billing.
6: Run Billing interface and tax default process.
7: Bill is created, run finalization check taxes, no India GST tax is calculated.

Cause

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In this Document
Symptoms
Cause
Solution
References


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