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Adding a New Cashiering Tender Key (Doc ID 2748762.1)

Last updated on FEBRUARY 01, 2021

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

A new tender key has been created for use with Cashiering. The tender key is added to the Open Cashier Office process for a Cashier. When the Cashier to whom the tender key was added during the Open Cashier Office tries to post a Cashiering receipt using the new tender key, the tender key is not found.


The issue can be reproduced at will with the following steps:

  1. Navigate to Set Up SACR, Product Related, Student Financials, Cashiering, Tender Key;
  2. Create a new Tender Key;
  3. Navigate to Student Financials, Cashiering, Cash Management, Open Offices;
  4. Open the Cashier Office for the business date;
  5. On the Open Cashiers tab of the component, add the Tender Key EFT to the Cashier;
  6. Click Save;
  7. Sign in to Campus Solutions as the Cashier;
  8. Navigate to Cashiering at Student Financials, Cashiering, Post Student Payments;
  9. Enter a Cashiering Receipt for a student;
  10. Click on the Tender Key look up.
  11. The Tender Key is not found.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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