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After Adding a Second Template on the Delivered Online Confirmation Statement Report Definition, the Same Template Is Still Used for Both the Event Maintenance and Open Enrollment Schedules (Doc ID 2748820.1)

Last updated on FEBRUARY 02, 2021

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Two different Template IDs, each with its own Template File, are set on the BI Publisher Report Definition for the Online Confirmation Statement. One is to be used for the Event Maintenance Schedule and one for the current year's Open Enrollment Schedule. However, when Print View is selected by an employee after making elections in Fluid, the same Report Template is used for both the Open Enrollment and Event Maintenance events.

Steps to reproduce the issue:

     1. Add a second Template ID to the BI Report Definition to be used for one of the Schedule IDs (Navigation: Reporting Tools > BI Publisher > Report Definition).
     2. Employee selects Print View after making elections for Open Enrollment (Navigation: Employee Self Service homepage > Open Enrollment tile > Benefits Enrollment step)
         and then for a Life Event (Navigation: Employee Self Service homepage > Benefit Details tile > Benefits Enrollment step).

 

Cause

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In this Document
Symptoms
Cause
Solution


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