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Fluid Life Events Error: Benefits Statements Is Not Set Up, Please Contact Your Benefits Administrator. (Doc ID 2749488.1)

Last updated on SEPTEMBER 09, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

During a Fluid Benefits life event, when the user clicks on the benefits enrollment step the following error message box is received:


Steps to Replicate:
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in and navigate to Employee Self Service > Benefits Details > Life Events
2. Start a Life event, click on the Benefits Enrollment step.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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