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HCM 9.2: Once the Address is Deleted from Personal Information, it Should be Deleted from Recruiting Contact Information as Well (Doc ID 2750088.1)

Last updated on AUGUST 04, 2021

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When HOME address is deleted in Employee Personal Information, it should be deleted from HRS_APP_ADDRESS as well.

For Address updates for HOME Address in Personal Information, data is correctly flowing to HRS_APP_ADDRESS. Address gets updated when Applicant accesses Careers page after address is updated in Personal Information.

The issue occurs only when the Address is deleted.

Steps to replicate the issue:
   1. Log in with an Internal Applicant and navigate to Employee Self Service Fluid Homepage > Personal Details Tile > Addresses : delete the Address Type  HOME
   2. Navigate to Careers Tile > My Contact Information

Observe: The Address deleted at step 1 was not removed from the contact information

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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