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Process Disbursements (FAPDISBS) and Other Financial Aid Run Controls Populate Wrong Values Based on OPRID (Doc ID 2750187.1)

Last updated on FEBRUARY 06, 2021

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

When accessing the Process Disbursements run control page, wrong/unexpected values end up populated on the page for one or more fields. This scenario can occur as a result of either adding a new run control value, or using an already existing value. 

When adding a new value, certain fields like institution are expected to be initially populated based on user defaults; or if accessing an existing value, the fields are expected to be populated with what the same user (OPRID) most recently used the last time running the process. Users may just assume those results, without noticing different values actually populated, resulting in the process running with unexpected parameters. 

The issue will be replicated at will with the following steps:

  1. Navigate to Financial Aid > Disbursement > Process Disbursements > Disburse Aid.
  2. Add a new run control id value. Query PS_RUNCNT_DISBURSE beforehand to ensure it's not a value previously used.
  3. Save the component and re-query PS_RUNCNT_DISBURSE to verify the results.
  4. Have a different user (OPRID) repeat steps 1-3, except use same run control value the previous user entered in step 2.

The issue is also not unique to the disbursement process, but occurs the same way with many financial aid batch processes such as packaging, etc. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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