Financial Aid Run Controls Including Process Disbursements (FAPDISBS) Populate Wrong Values from Another User - a Result of Maintaining a Single Row per Unique Run Control ID (RUN_CNTL_ID) Shared Between Every User ID (OPRID)
(Doc ID 2750187.1)
Last updated on JANUARY 25, 2024
Applies to:
PeopleSoft Enterprise CS Financial Aid - Version 9 and laterInformation in this document applies to any platform.
Symptoms
When accessing various Run Control pages within Financial Aid, such as Process Disbursements, wrong/unexpected values end up populated on the page for one or more fields. This scenario can occur as a result of either adding a new run control value, or using an already existing value.
When adding a new value, certain fields like institution are expected to be initially populated based on user defaults; or if accessing an existing value, the fields are expected to be populated with what the same user (OPRID) most recently used the last time running the process. Users may just assume those results, without noticing different values actually populated, resulting in the process running with unexpected parameters.
The issue will be replicated at will with the following steps:
- Navigate to Financial Aid > Disbursement > Process Disbursements > Disburse Aid.
- Add a new run control id value. Query PS_RUNCNT_DISBURSE beforehand to ensure it's not a value previously used.
- Save the component and re-query PS_RUNCNT_DISBURSE to verify the results.
- Have a different user (OPRID) repeat steps 1-3, except use same run control value the previous user entered in step 2.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |