E-WF: Workflow Notification Is Still Received when User Workflow Checkbox Is Unchecked
(Doc ID 2751390.1)
Last updated on SEPTEMBER 15, 2021
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.
A delivered application engine (AE) program (e.g. SCRTY_OPRCLS) sends notification emails when the process is in Error, Success, or Warning status. The AE is also set to send emails to specific Role members (e.g. HR Administrator). However, emails were received by users whose Workflow User option checkbox was unchecked.
There are 2 accounts: AADAMS and AHO
AADAMS has the account unlocked and has the Workflow User option checked.
AHO has the account locked and had the Workflow User option unchecked.
Both accounts (AADAMS and AHO) have the HR Administrator Role
The expectations would be when a user does not have the Workflow option checked, the email should not be received. Also if the account is locked, the email should not be sent to that user.
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