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Student Financial Planning (SFP): Process SFP Messages Anticipated Aid is not Properly Reporting Some Students Who Have Had Aid Removed (Doc ID 2751530.1)

Last updated on FEBRUARY 18, 2021

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When sending a anticipated aid message file for integration with SFP, the file is including some students with anticipated aid when the aid has been removed.

The problem in these cases is that the anticipated aid hasn't been removed/expired, even though the aid has been canceled on the package. 

Either the anticipated aid functionality needs to change, with regards to how those records get updated for these students, or the criteria for including the students in the file, or the information included for the students in the file, needs to change. 

The issue can be replicated at will with the following steps:

  1. Navigate to Campus Community > Student Fin Planning Interface > Process SFP Messages.
  2. Populate institution and message class 'anticipated aid'.
  3. Run the process. 
  4. Review the file. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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