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ELM 9.2: Self-Service Enrollment Routing to Wrong Approver For Employees With More Than One EMPL_RCD (Doc ID 2753007.1)

Last updated on FEBRUARY 24, 2021

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When enrolling for a program, the learner's enrollment approval is sent to the wrong manager.

The issue can be reproduced at will with the following steps:
1. Learner (who has more than one active employee record) goes to Find Learning
2. Learner enrolls in the program.
3. Approval is sent to the wrong manager.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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