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Manage Job Opening Page HRS_JO_360 Return Button takes users to Component UX_SRCH_PLT after Entering any of the Group Actions (Doc ID 2754453.1)

Last updated on FEBRUARY 22, 2021

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Manage Job Opening Page HRS_JO_360 Return Button takes users to Component UX_SRCH_PLT after entering any of the Group Actions. E.g. Send Correspondence. Forward Applicant, Link Applicant, Route Applicant.
Whereas, same Return Button goes back to Component/Page HRS_JO_FIND_JOB if no Group Actions.


The issue can be reproduced at will with the following steps:
1. Log in as a user PS
2. Go to NavBar > Navigator > Recruiting > Search Job Openings > Search
3. Click job opening 505009 Recruiting Coordinator with 3 Applicants
4. Select applicant Epiphany Howard by checking the select box
5. Click Group Action > Applicant Action > Send Correspondence
6. Type Subject text KZTEST Message text KZTEST MESSAGE
7. Click Send
8. Click Return Button
9. Result
  Page goes to the Classic Menu showing only Company Directory by default.
  Page UX_SRCH_PLT_ICON
  Component UX_SRCH_PLT
  Menu DASHBOARD_HR

10. Whereas, if user clicks Return button without going into any of the Group Actions, then the page returns to Search Job Openings with the chosen JO at the top of the list.
Page HRS_JO_FIND_JOB
Component HRS_JO_FIND_JOB
Menu HRS_HRPM

Cause

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In this Document
Symptoms
Cause
Solution
References


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