My Oracle Support Banner

OnBoarding Activity Guide Template Not Assigning End Users Or Application Is Assigning Incorrect Template (Doc ID 2754695.1)

Last updated on FEBRUARY 22, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

New Employees are not being triggered for a OnBoarding Template Assignment or are receiving the incorrect template assignment.

Warning Message:  OnBoarding Activity Guide Template Blank with Message of Not Authorized for this page
 

The issue can be reproduced at will with the following steps:

1. New Hire has been assigned a template
2. New Hire signs in and accesses the OnBoarding Tile
3. New Hire receives error
  --- OR ---
4. New Hire receives incorrect template assignment

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.