My Oracle Support Banner

Admin Cannot Add A Delegation Request On Behalf of Manager From Administer Delegation Page When Either Admin Or Manager Has Multiple Jobs (Doc ID 2756802.1)

Last updated on MARCH 05, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Admin cannot add a Delegation Request on behalf of other users from Administer Delegation page. Situation occurs when either the admin or the manager has multiple jobs. When trying to enter the names of proxies, they get an error:

There are no prompt values currently available for this field.



The issue can be reproduced at will with the following steps:
1. Login as delegation admin
2. Navigate to: Enterprise Components > Delegation > Administer Create Delegation
3. Select an employee
4. Enter start/end date information and comments
5. Try to add a delegate. Error will pop up.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.