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EMM: The Mobile Technician > Quick Work Order Tile Search Filter is Case Sensitive for the Description Field (Doc ID 2757120.1)

Last updated on MARCH 03, 2021

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Mobile Technician > Quick Work Order Tile Search Filter is Case Sensitive for the Description Field.

The issue can be reproduced at will with the following steps:
1. Navigate to Mobile Technician > Quick Work Order Tile. (Click on the filter icon)
2. Search for a work order Description using Titlecase and Lowercase
3. Notice that the Description Field is Case Sensitive

Detailed DEMO Replication Steps Attached

Cause

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In this Document
Symptoms
Cause
Solution
References


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