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E-CLOUD: When Attempting to Use Cloud Manager Lift, the Following Failure Occurred: "... Error: Could not authenticate to Oracle Database Cloud Backup Module..." (Doc ID 2757847.1)

Last updated on AUGUST 03, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.


When trying migrate and on-premise PeopleSoft environment using PeopleSoft Cloud Manager, customer can lift the application, however, when trying to lift the database, it fails to install the database backup cloud module, and the following failure is shown:

The issue can be reproduced at will with the following steps:
1. Prepare the environment for lift using CM
2. Perform the lift of the database




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