My Oracle Support Banner

E-CLOUD: When Attempting to Use Cloud Manager Lift, the Following Failure Occurred: "... Error: Could not authenticate to Oracle Database Cloud Backup Module..." (Doc ID 2757847.1)

Last updated on MARCH 04, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

When trying migrate and on-premise PeopleSoft environment using PeopleSoft Cloud Manager, customer can lift the application, however, when trying to lift the database, it fails to install the database backup cloud module, and the following failure is shown:


The issue can be reproduced at will with the following steps:
1. Prepare the environment for lift using CM
2. Perform the lift of the database

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.