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EBI 9.2: BI_XMLPBURST Fails at Step BI_XMLPBURST.EmailIvc.InsLog With ‘Unique Constraint PS_BI_EMAIL_LOG Violated' Error (Doc ID 2758638.1)

Last updated on MARCH 08, 2021

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

BI_XMLPBURST fails with an error.

ERROR
-----------------------
File: e:\pt85432a-retail\peopletools\src\psappeng\aedebug.hSQL error. Stmt #: 1708 Error Position: 0 Return: 805 - ORA-00001: unique constraint (SYSADM.PS_BI_EMAIL_LOG) violated
Failed SQL stmt: INSERT INTO PS_BI_EMAIL_LOG(BUSINESS_UNIT , INVOICE , SEQ_NUM , EMAILID ,INVALID_EMAILID , EMAIL_STATUS , MESSAGE_SET_NBR , MESSAGE_NBR , PRIMARY_IVC_FLG , RESEND_FLG , PROCESS_INSTANCE , ADD_DTTM , LAST_MAINT_OPRID) VALUES ('XXX' , 'INV-XXXX' , 100 , ' ' , ' ' , '1' , 12506 , 5 , 'Y' , 'N' , 2477572 ,CAST(SYSTIMESTAMP AS TIMESTAMP) , 'XXXXX')

Process 2477572 ABENDED at Step BI_XMLPBURST.EmailIvc.InsLog (SQL) -- RC = 805 (108,524)

Process %s ABENDED at Step %s.%s.%s (Action %s) -- RC = %s



Replication Steps:
-----------------------
1. Setup customer contact for email as an attachment ( Navigation Customer - Contact information).
2: Enter bills with setup customer. (Billing - Maintain bills - Standard Billing)
3: Run single action job BIJON01. ( Billing - Generate Bills - Non-Consolidated - single action invoice)



Cause

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In this Document
Symptoms
Cause
Solution


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