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E-508: Accessibility Issues on Error Processing. Error Processing Does Not Provide the User with Full Instructions on how to Resolve the Error (Doc ID 2759117.1)

Last updated on MARCH 15, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.


When the Component Processor issues an error, it does not provide the user with full instructions on how to resolve the error.

An error message is provided, but it does not describe how to correct the error. When the user provides an invalid value for a field, the input error is automatically detected. The error message instructs the user to press the Prompt Button or Hyperlink. There is no such element. Directions for correcting errors should refer to elements by names that correspond to visual labels and programmatic names.

The reader is unable to identify what to press or click - where is the prompt button or hyperlink. It may be obvious for the regular user, but not to a user that is 'sight' impaired. 

Example of error message:




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