EEX 9.2: Fluid Expense Report Accounting Defaults and Line Distributions not Following ChartField Order from Advanced Configuration (Doc ID 2759199.1)

Last updated on JUNE 13, 2022

Applies to:

Symptoms

Having defined a specific order of ChartFields at the Advanced Configuration level, and successfully launched the FS_CFCONFIG AE Program (Run Full Configuration), the expected results are not being displayed in the below delivered pages:

    - Fluid Expense Report Accounting Defaults (Page EX_SHEET_SPLIT_SCF)
    - Fluid Expense Report Line Accounting Distribution (Page EX_SHEET_DIST_SCF)

Some of the Active ChartFields are missing, (Such as Account), while others are in the wrong order (Example: Operating Unit, Fund Code, Budget Reference, etc...).

REPLICATION STEPS:

    1.- Log into the FSCM Online Application as a System Administrator User
    2.- Navigate to: Set Up Financials/Supply Chain > Common Definitions > Design ChartFields > Configure > Advanced Configuration
    3.- At the Advance Configuration tab, select ChartFields Alternate Account, Subcategory, Class Field, Product, and Operating Unit Affiliate
    4.- Click on the Inactivate button
    5.- Select the ChartFields named ChartField1, and ChartField2
    6.- Click on the Activate button
    7.- Place Fund Code ChartField in position #2, and Budget Reference ChartField in position #11
    8.- Save all the changes
    9.- Click on the Configure button
    10.- Launch the FS_CFCONFIG AE Program (Run Full Configuration)
    11.- Ensure the process completes successfully
    12.- Log into the FSCM Online Application as an Expenses User
    13.- Navigate to: Employee Self Service Fluid Homepage > Expenses Tile > Create Expense Report Tile
    14.- At the Fluid Expense Report header page, click on the 'Accounting Defaults' button
    15.- ISSUE #1: At the Expense Report Defaults page (EX_SHEET_SPLIT_SCF), the listing and order of ChartFields does not correspond to that set up at the Advanced Configuration level
    16.- Click on Cancel button
    17.- Select an Expense Action from the drop down list, and go to the Fluid Expense Entry page
    18.- Define an Expense Type, Description, Payment Method, Amount, and Billing Type
    19.- Click on the Accounting button
    20.- ISSUE #2: At the Expense Report Distributions page (EX_SHEET_DIST_SCF), the listing and order of ChartFields does not correspond to that set up at the Advanced Configuration level

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

Employees are unable to properly enter the needed Accounting values, and/or get confused or mislead, due to the fact that the expected list and order of ChartFields is not the expected one. This is prone to data entry errors, and delays submission of expenses.

If a specific list of ChartFields, and their order, has been defined at the Advanced Configuration level to be used across all FSCM modules, the same should be present and displayed at the Fluid Expense Report Accounting pages.

Changes

Cause

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