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ABMGT/TL: Retro Trigger Not Generated for Absence Entered on Time Sheet and Not Approved Before Absence Calc Was Run (Doc ID 2760633.1)

Last updated on NOVEMBER 08, 2021

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

If a retroactive absence request is submitted via the timesheet, is approved AFTER a calculation has been performed, it will not (ever) be picked up for processing during the Absence Calculation process. 

The issue can be reproduced at will with the following steps:

1. Navigate to Fluid Employee Self service > Time > Enter Time, Employee submits absence request via timesheet. It is NOT approved.
2. Navigate to Global Payroll & Absence Management > Absence and Payroll Processing > Calculate Absence and Payroll, Absence calculation is run, as expected this event does not get picked up because it has not been approved.
3. After the event is approved, Rerun the Absence calculation process, it is still not calculated.


Cause

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In this Document
Symptoms
Cause
Solution
References


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