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EEX9.2: Corporate Card Status Field is Blank and Greyed Out on Employee Profile and cannot be Modified (Doc ID 2762685.1)

Last updated on MARCH 22, 2021

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Corporate Card status field is blank and greyed out on the Employee Profile - Corporate Card Information and cannot be modified.

Replication Steps:

1) Via the employee profile Travel and Expenses> Manage Employee Information> Update Profile select the Corporate Card Information Tab
The Status field is now grayed and is not editable.

Without a value the Traveler is unable to use transactions loaded from their Expense Reports

Cause

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In this Document
Symptoms
Cause
Solution
References


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