EAP: Vouchers In Document Tolerance Exceptions In AP WorkCenter Even When Voucher Line In Exception Has Been Deleted (Doc ID 2763234.1)

Last updated on MARCH 25, 2021

Applies to:

Symptoms

Vouchers In Document Tolerance exceptions in AP WorkCenter even when Voucher Line in exception has been deleted.

Steps:

1. Setup Document Tolerance
2. Create PO with a tolerance chartfield.
3. Create a Voucher and copy PO to voucher, make sure amounts exceed tolerance.
4. Run Document Tolerance to make the Voucher have an Doc Tol exception.
       --  Document Tolerance Exception  triggered.
5. Delete the Voucher line containing the PO and having a Doc Tol exception.
6. Add a new line and remove Matching since we no longer have any POs in the Voucher to match against.
7. Save the Voucher.
      ---  Document Tolerance status changed to Valid
8. Go to   Accounts Payable > Accounts Payable WorkCenter >  Voucher Exceptions > Document Tolerance Exceptions.

• Voucher is still showing document tolerance exceptions in AP WorkCenter, even if its status is valid
  
  

Cause

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