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Communication Generation (CommGen) Process SCC_COMMGEN Showing Email Send Error (Return Code: 0) for a Number of COMMON_IDs (Doc ID 2763462.1)

Last updated on MARCH 25, 2021

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

CommGen process SCC_COMMGEN has suddenly returns the following error for a number of communications.


Error Message:

E-mail Send Error (Return Code: 0) for COMMON_ID 1131114780, SEQ_3C: 6, CG_SEQ: 1

E-mail Send Error (Return Code: 0) for COMMON_ID 113165395, SEQ_3C: 3, CG_SEQ: 1

E-mail Send Error (Return Code: 0) for COMMON_ID 11495977, SEQ_3C: 2, CG_SEQ: 1


Steps to Reproduce the issue:

  1. Run CommGen Process SCC_COMMGEN to send email communication to a number of students
  2. Check SCC_COMMGEN's Message Log



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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